Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4287
Photo of Devan Hunt
Returns on RX
When we return a product to NVS/IMS etc how do we do this on RX so that our stock stays correct?
  • 1 me too
  • 0 replies
  • Question
Photo of Bryan Gregor BVSc - Aorangi Vets - Highfield
Converting emailed documents to PDFs for increased security
This may well have been requested before but we email a lot of reports to our large animal clients. These are usually produced in word, b...
  • 15 me toos
  • 11 replies
  • Idea
  • Implemented
Photo of Paula Grandidge
How do I delete a column on the diary? I've put too many in.
I need to delete a column from our diary, I've put too many in. Can this be done?
  • 1 me too
  • 1 reply
  • Question
Photo of Will Gartrell
Running on a Mac?
I would like to use an Apple MacBook as my office computer - replacing a problematic windows laptop, which itself replaced another proble...
  • 1 me too
  • 3 replies
  • Question
Photo of Ella Massy-Greene
Applying Care Plan Discounts Retrospectively
At the moment, we often have situations where care plan discounts have not been correctly applied at the time of the visit. We then have ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Steven Hen-Boisen - Vets4Pets Wakefield
How do you delete a batch number in Rx5
How do you delete a batch number in Rx5.  It used to be really easy, now with batch tracking it seems impossible.  I can set the value fo...
  • 5 me toos
  • 12 replies
  • Idea
Photo of Ella Massy-Greene
Enable Google Drive and G-suite for RxWorks
We use G suite which includes docs, sheets and slides and Google Drive for our practice communications and quite a lot of our internal do...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Ella Massy-Greene
Restrict start date of care plan and allow editing after set up
Our plan provider (Simply Health) sets up all plans to start on the first of the month. However, the date is always automatically the day...
  • 1 me too
  • 0 replies
  • Idea
Photo of James Perez-Christie
Revenue analysis for service ratio
Is there a way to run a revenue analysis for the periods where there is a service ratio set?
  • 4 me toos
  • 2 replies
  • Idea
Photo of Scott Tinson
Problem with Service Ratio and Estimates
If you are creating an estimate for a client wo has a service ratio, if you add an item that has quantity breaks the item will not have a...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Owen Lavers - Earlville Vet Surgery
letterhead on emails
Where can I find out how to get letterheads to appear correctly on emails from RxW? eg just sent an invoice/receipt directly from the F...
  • 20 me toos
  • 33 replies
  • Idea
Photo of Ella Massy-Greene
Ability to limit total number of charges per year on Care Plans
When setting up Care Plan components, you can currently limit the maximum sales per year and the number of charges permitted per sale. I ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Greg McIntyre
RxWorks integration with IDEXX VetConnect Plus
When can we expect RxWorks to be fully integrated with all the functions of IDEXX VetConnect Plus. What we have so far is great but there...
  • 3 me toos
  • 4 replies
  • Idea
  • Under Consideration
Photo of Paul May
IDEXX Vetconnect Plus import
When will IDEXX Vetconnect plus be fully integrated with RxWorks?I have recently spoken to IDEXX and they have told me all the back end w...
  • 2 me toos
  • 0 replies
  • Question
Photo of Lucy Crosby
Problems with setting up Care Plans - HELP!
We are having problems setting up our Care Plans so that the number of wormers/flea treatment sold is restricted to a sepcific number eac...
  • 1 me too
  • 2 replies
  • Problem
Photo of Scott Tinson
Transferring estimates
It is a real pain that when transferring estimates which include procedures where "default charges are unchecked when applying" that the ...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Mark Picton
Larger lock screen
Hi,Is it possible to have a larger lock screen to cover as much of the screen as possible please - GDPR motivation!Thanks
  • 2 me toos
  • 1 reply
  • Idea
Photo of Scott Tinson
Keyboard shortcuts
It would be very useful if basic window shortcuts like CTRL C, CTRL X & CTRL P worked in all fields. Too often i find myself copying some...
  • 3 me toos
  • 0 replies
  • Idea
Photo of Greg McIntyre
Do we still have access to RxWorks TV?
I haven't been able to find RxWorks TV lately - is it still there?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Digby Ambrose
highlighting the exam button on patient history
I would like the exam icon to be highlighted if it has been used to record history . While this information shows up when history is lis...
  • 5 me toos
  • 5 replies
  • Idea