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Conversations

Recent Conversations
Conversations 1 - 20 of 4179
Photo of Greg McIntyre
The 'Manual' tab doesn't work
The manual tab on support from inside RxWorks comes up with an error message and won't dusplay the manual
  • 1 me too
  • 0 replies
  • Problem
Photo of Sarah Sonley
non sale items listed seperately
Is it possible to have all our 'non sales' items in a separate price list just for ordering purposes.  Want to hide all the equipment thi...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Will Gartrell
Phone numbers being added
We are finding that may clients have had a new contact number added, with 0 in the phone number field.This was first noted after iRecall ...
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Scott Tinson
Provet orders not downloading
Is anyone else having issues with Provet orders not downloading the last few weeks?  We use the Provet E-Order interface but lately we ha...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Michael Damico
Item Details in Branch Replication
We have issues with adjusting prices and receipting stock at branch practices as the following tables do not have full replication: Ite...
  • 1 me too
  • 0 replies
  • Idea
Photo of Greg McIntyre
Data Wizard Labels
Excel Data Wizards - can we get a label in the space next to the Wizard name that will give us an idea which fields are updatable with ea...
  • 3 me toos
  • 5 replies
  • Idea
Photo of Michael Damico
Stock balance displayed in Inventory Transfer
When doing an inventory transfer, the OH column (On Hand value) is currently the stock at the beginning of the day (not the current stock...
  • 1 me too
  • 2 replies
  • Idea
Photo of Scott Tinson
Problem list
It would be very handy if there was a list of known current issues (not functionality issues but actual problems) with RxWorks, and appro...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Ian Potts
Batch Payment has no settlement discount option
We would like to speed up the direct debit payments (to our bank from our clients) reconciliation, by using the batch payment option. How...
  • 2 me toos
  • 0 replies
  • Idea
Photo of UQ Vets
Looking for feedback on TYRO payments and reporting Branch income
We are looking to roll out TYRO integration in the coming month and have been able to use the training videos to answer most questions.  ...
  • 1 me too
  • 0 replies
  • Question
Photo of Clair Newton
"Has no email address" box on client registration page
Am I the only one that is irritated by the "Has no email address" box on the client registration page? First of all I'm first of all...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Stephen Upton
Client address on "Add Client" form
I was wondering if you could add the address field to the form you use for adding new clients? All of the patient detail fields are there...
  • 5 me toos
  • 0 replies
  • Idea
Photo of Enfield Vet
SmartFlow admission via existing cons on a prev date
We have a boarding service and sometimes a pet who has been checked in to board a previous day needs to be added to smartflow for treatme...
  • 1 me too
  • 0 replies
  • Idea
Photo of Lynette Jackson
SMART FLOW FORMS automatic transfer to RxWorks
Please can you integrate the Smart Flow forms to come across to RxWorks when clicking on the reports icon.
  • 7 me toos
  • 6 replies
  • Idea
Photo of UQ Vets
Looking for feedback on hospitals using Referral Client Portals?
Following a recent seminar on referral client engagement we have seen a flurry in interest about web-portals for referring practices and ...
  • 1 me too
  • 0 replies
  • Question
Photo of Will Gartrell
Add New Item (Insert) - causes crash. EVERY SINGLE TIME!
When adding a fee to a consult, using the Add New Item (Insert) yellow + icon causes RxWorks to crash. We get a Not Responding...then "Th...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Will Gartrell
Find Item (Alt + F) results order unhelpful
Since updating to v5, the order of results has changed to become less useable, when searching for a fee to add to a consult Find Item (Al...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Greg McIntyre
How do I find the Rx videos now?
I can't find the RxWorks videos anymore - any ideas?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Citivet Bothasig & Monte Vista
In version 5.2 you have removed the space to type in reasons for stock adjustments, can this be put back as we used it all the time
reasons for stock adjustments has been removed in version 5.2
  • 2 me toos
  • 4 replies
  • Idea
  • Implemented
Photo of Nicola
Cancelling appointments after euthanasias?
Is there any way of getting appointments cancelled after euthanasias? Like a tick box to select appointments that you want to cancel when...
  • 3 me toos
  • 1 reply
  • Idea