Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4150
Photo of Scott Tinson
Patient Custom Field options
Can anyone tell me what the various check boxes do to Patient Custom Fields. I have gone through the manual but all references look like ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Scott Tinson
Provet orders not downloading
Is anyone else having issues with Provet orders not downloading the last few weeks?  We use the Provet E-Order interface but lately we ha...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Greg McIntyre
The vital signs display on the visit screen is wrong.
Abnormal display of Vital signs in Visit screen.The HR box appears once in its usual position and again at the top of the list. If toy ta...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Scott Tinson
AMM and sending reminders
How do people intergrate their Automated Message Manager with reminder system?  I am looking to switch to using the AMM system but are wo...
  • 1 me too
  • 1 reply
  • Question
Photo of BVC
Measuring client waiting time
we want to monitor waiting times for clients Jeremy brimbank vet clinic
  • 21 me toos
  • 11 replies
  • Idea
Photo of Paul May
HTML email templates for AMM
I can't see any way of doing it at the moment but it would be great to be able to send email reminders through AMM in an HTML format with...
  • 5 me toos
  • 11 replies
  • Question
  • Answered
Photo of Peter Harris - Macarthur Vet Group
Work Areas missing from screen
We’ve had this problem recurringly ever since v5.0. The work areas are missing from the screen, displaying just and empty grey panel on t...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Steve
How often do you check the Rx Portal?
I am always told by Rx to check the portal re updates/improvements . My response is just send us all an email. I don't want to check the ...
  • 1 me too
  • 2 replies
  • Question
  • In Progress
Photo of oli
Make changes to multiple bundles/procedures simultaneously
There are occasions where I want to add a fee to many procedures or bundles, or where I may want to delete them or change their category....
  • 3 me toos
  • 3 replies
  • Idea
Photo of Stephanie
How do we set procedures to show expanded view
Our procedures currently show grouped when charged. I can't work out how to make then default to expanded view.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Peter Harris - Macarthur Vet Group
Event Manager and Saved Queries broken?
Is anyone using Event Manager?  If so, any problems with it recently? I had carefully created and tested some monthly events, which were ...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Peter Harris - Macarthur Vet Group
Entry of dates with keyboard is inconsistent
Does anyone else find it annoying sometimes when typing a date in RxWorks? In some areas of the program, you can type 2/2/17 whereas in m...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Will Gartrell
Waiting time visual alert
Is it possible to have the appearance of a "waiting room clipboard entry" change with increasing waiting time? If not, can we add it to t...
  • 6 me toos
  • 5 replies
  • Idea
Photo of Scott Tinson
Dosage rate calculator issue
I have noticed an issue with the dose calculator. If i have changed the weight of the animal when adding the visit the dose doesnt change...
  • 2 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of Scott Tinson
Custom notes for patient, client and items
I would love to have the ability to assign custom notes to clients, patients and stock items. The notes could be temporary in that you c...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Alan Dalgarno
Measure reminder response rates
I cannot seem to find a reliable way to measure the response rates to reminders within RX Works Reporting. Has anyone been able to troubl...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Lynette Jackson
SMART FLOW FORMS automatic transfer to RxWorks
Please can you integrate the Smart Flow forms to come across to RxWorks when clicking on the reports icon.
  • 6 me toos
  • 5 replies
  • Idea
Photo of Will Gartrell
edit phone number labels
Please, please, please make it possible to edit ALL phone number labels (titles, names, whatever).When a "client"  is Mr AND Mrs, how do ...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Will Gartrell
Phone number in title-bar of client screen
Can we specify which phone number is displayed in the title-bar of the client/patient/visit window?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Anthea Fleming
can we group sms reminders?
is it possible to group sms reminders particularly for multiple pets (eg .... your pets are due for .....), not necessarily for multiple ...
  • 19 me toos
  • 19 replies
  • Idea