Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4240
Photo of Mike Mesley
Rostering Templates
I was thinking a great idea would be to have a standard "roster template" or similar available to reduce time spent by employees adding i...
  • 43 me toos
  • 37 replies
  • Idea
  • Planned
Photo of Carole Benassy
Disclaimer on email
need a spot to add a DISCLAIMER for any email sent from RX
  • 2 me toos
  • 0 replies
  • Idea
Photo of Mary Geddie
SMS Multiple Clients
I've sent a bulk SMS however the pet name was not inserted as it usually does when sending individually. How can I rectify this?
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Scott Tinson
Behaviour Indicators
The new Behaviour indicators are a great improvement.  I was wondering if it is at all possible to have any customisation of the indicato...
  • 9 me toos
  • 7 replies
  • Idea
Photo of Kenny Tang
How to create Word DOCX of Patient Document?
I would like to use the features of DOCX. But i cant save any template as DOCX into Patient Document Does RxWorks support DOCX document ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Will Gartrell
Cursor Blink Rate
Since the latest update (v5.3) the cursor blink rate is very slow (off for 1-2 seconds, on for 1-2 seconds). Was this an intentional chan...
  • 1 me too
  • 1 reply
  • Problem
Photo of Will Gartrell
Incorrect cursor positioning on text entry
Histories tend to be written chronologically. When adding to a clinical history, new text tends to be added below the previous text. Wh...
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Ella Massy-Greene
RxWorks interface
I feel that the whole RxWorks interface needs to be simplified to make it easier to use. At the moment, there seems to be a lot of differ...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Ella Massy-Greene
Merging automatic messenger service and reminders
The current reminder system and automatic messenging service are too complicated and should be integrated. For instance, I think that rem...
  • 1 me too
  • 0 replies
  • Idea
Photo of Ella Massy-Greene
Merging patient details when emailing invoices
I'd like to be able to merge patient details when emailing invoices. However, as I can only email invoices from the financials page, ther...
  • 1 me too
  • 0 replies
  • Idea
Photo of Elissa Roberts
Care Plan Discounts and Insurance Claims
Discounts that are applied to Care Plan transactions need to be attributed to individual services/products for clarity with making insura...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Paul May
Email option for documents at 'finalise' box next to the 'print handouts' option
There are a lot of integrated email options for sending documents to clients, including the option to email receipts/invoices at the paym...
  • 5 me toos
  • 2 replies
  • Idea
Photo of Scott Tinson
Promotional Care Plan Problem
The Care Plan, Promotional type are a great way to be able to be able to utilize manufacturers promotions. Unfortunately when you set the...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Andy Veitch
Service Ratio Schedules
We would like to used these to increase prices of work done out of hours (over & above a call out fee) but being a mixed practice would l...
  • 1 me too
  • 0 replies
  • Idea
Photo of Greg McIntyre
Adding images by email query
Using the current protocol for image attachment by email, can you have more than one image in each email?Also does the prefix protocol IP...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Elissa Roberts
Suspending Care plans
When a Care Plan has been placed under Suspension the green icon that is shown next to the Patient name on the Client screen still remain...
  • 5 me toos
  • 3 replies
  • Idea
Photo of Greg McIntyre
New patient behaviour field on patient screen
The new 'patient behaviour risk' field is a great innovation - thank you! To increase the utility of this function I suggest two changes:...
  • 4 me toos
  • 0 replies
  • Idea
Photo of Simon Sherratt
Automatic reminder adding to patient record.
When I add a patient to a client record, can I stop the program automatically asking me to add a reminder?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Alan Dalgarno
Mail merge for mass mailouts
We always used Mail Merge when sending marketing to our clients. This no longer works and we have been advised to use the Event Manager...
  • 1 me too
  • 6 replies
  • Question
Photo of Edna Todd
Ability to send emails to more than one referring vet in a patients screen
Hi, we sometimes have 1,2 or 3 referring practices who have been looking after a patient we are looking after.  I know we can add multipl...
  • 3 me toos
  • 3 replies
  • Idea