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Conversations

Recent Conversations
Conversations 1 - 20 of 4197
Photo of Greg McIntyre
Audit trails for banking unavailable
I cannot open audit entries for till reconciliation/banking:The file \\Rxserver2012\RxWorks$\Reports\Audit does not exist.
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Dave O'Brien
Option to display batch numbers on account statements
Is there a way to remove batch numbers from certain types of account statements? We are a mixed practice and we try and keep the account ...
  • 1 me too
  • 0 replies
  • Question
Photo of Will Gartrell
Tyro/RxWorks Integration
Looking into integrating our Tyro terminal with RxWorks. The vimeo training video (https://vimeo.com/132290170) says that payments must b...
  • 1 me too
  • 2 replies
  • Idea
Photo of Teresa Truman
It would be great to have the automatic option to round up very small amounts of injectables to a more reasonable amount. eg 0.5
rounding up of injectables
  • 1 me too
  • 0 replies
  • Idea
Photo of Andy Phillips
unmatched accounts
In the Tools & Utilities section, under the Miscellaneous option, there is the function to check account totals and repair any mismatches...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of dymphna
How do i get the lookup code for special instructions to work? ALT and down key doesnt seem to work
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Will Gartrell
Timeline Improvements
I love the timeline function, but there are a couple of improvements that would make it better.1. An option to set the default behaviour ...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Declan Brincat
Address on Products & Services Sales Analysis Report
The Malaysian Government requires client addresses to be listed when we generate a report on item/fee sales. Could the report "Product & ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Elissa Roberts
Suspending Care plans
When a Care Plan has been placed under Suspension the green icon that is shown next to the Patient name on the Client screen still remain...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Elizabeth Neale - Gambier Vets Pty Ltd
What is involved in setting up SMS vaccination reminders?
We would like to know how to set up SMS reminders for vaccinations and what it costs to do it. It appears that from the other posts cust...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Amy Cowell
My messages - Not red!
Hello! Does any one know why my "My messages" bar on the bottom right hand side is not flashing red or alerting me when I have new messag...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Declan Brincat
New Format Online Manual & Release Notes
We've refreshed the look of the Online Manual and Release Notes! Still at the same URL: https://www.rxworks.com/online-manual but *hopefu...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Scott Tinson
Memory usage by RxWorks
Do other users find that RxWorks.exe hogs more and more memory as the days goes on slowing everything down so you have to close down RxWo...
  • 1 me too
  • 0 replies
  • Question
Photo of Scott Tinson
Why can't the datawizards have the data sorted by item name
Having just moved back to RxWorks after being away for a few years I need to use the data wizards to bring my stock back to where i want ...
  • 4 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Toni
Has anyone had issues with care plan renewals
Some of our care plans are not renewing when they should, and some of these have disappeared completely... is anyone else having similar ...
  • 2 me toos
  • 2 replies
  • Question
Photo of Donna Peugniez - Ark Vet Centre Limited - Lockerbie
ALLOCATION PART PAYMENT - CHANGED RECENTLY!
There has been a change to way the system handles part payments recently and its not good. Causing us no end of problems. Whats happening...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Will Gartrell
Automatic Logout not working
Our Workstation Inactivity Timeout Period is set to 4 minutes, but it's never logging anyone out. I think this started with our upgrade t...
  • 7 me toos
  • 15 replies
  • Problem
  • Acknowledged
Photo of Martin Goddard
Why does RxWorks not support a supermarket style till receipt?
Many clients do not want an A4 invoice as they feel it is ecologically unfriendly to waste paper. They would prefer a till receipt like t...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Michael Damico
Searching for a visit from a single clinic or clinic group and Transactions for a single clinic
It would be great if you could select a clinic or clinic group when doing a search for a visit.  In smaller practices the search visit wo...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Chris Willis
Editing Contact Details
I have noticed that whenever you edit client phone contacts etc, rxworks automatically populates the home number tab with a 0 in anticipa...
  • 1 me too
  • 1 reply
  • Problem
  • Solved