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Conversations

Recent Conversations
Conversations 1 - 20 of 4301
Photo of Andy Veitch
Bad Debtor Flag on Appointments
If we have a client with bad debtor notes or special payment notes is there any way to stop the words "bad debtor or special payment term...
  • 2 me toos
  • 1 reply
  • Question
Photo of Charlotte Morrison
Does anyone access RX via a tablet from home or holiday? If so, how did you set this up please?
I would like to be able to access RX via a tablet (Samsung) on holiday - sad I know!
  • 1 me too
  • 4 replies
  • Question
Photo of Clayton Hill
How do we make our reminders appear/format in a more mobile friendly look?
Our reminders are sent our in a combination of mail or email depending if client has an email. The email reminders will format into a ...
  • 2 me toos
  • 2 replies
  • Question
Photo of Scott Tinson
Changing appearance of Drug Labels
It has been mentioned before but it would be really, really useful to be able to "BOLD" specific instructions on a drug label to make it...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Jessica
How do I add another veterinarian to the dropdown menu?
I am having trouble adding a veterinarian to the drowndown menus in visits, Please help
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Mike Mesley
Rostering Templates
I was thinking a great idea would be to have a standard "roster template" or similar available to reduce time spent by employees adding i...
  • 45 me toos
  • 39 replies
  • Idea
  • Implemented
Photo of Craig
I'm looking for a report to provide me with data to measure KPI's.
I'm looking for a report to provide me with data to measure KPI's. I saw the report on this forum called "Business Key Performance Indica...
  • 1 me too
  • 0 replies
  • Question
Photo of RxWorks
Can a PDF document be imported to RxWorks as a handout?
I have received several handouts in PDF format and I would like them to be imported to RxWorks to be used as handouts, is this possible?
  • 8 me toos
  • 11 replies
  • Idea
Photo of RxWorks
Does RxWorks integrate with an accounting system?
Does RxWorks integrate with QuickBooks?
  • 13 me toos
  • 6 replies
  • Idea
Photo of Laura Schram
Show suburb on appointment schedule (for house calls)
Looking for a way to make booking house calls simple as we do a lot of them. Currently its very hard to rapidly assess where appointments...
  • 1 me too
  • 0 replies
  • Idea
Photo of Scott Tinson
Page Styles Not Working
Is anyone else having issues with printing where the page styles are not being followed and instead it appears to be defined by the defau...
  • 1 me too
  • 0 replies
  • Problem
  • In Progress
Photo of Ryan Tovey
How do I change the 'fixed price' of a procedure?
I want to be able to change the 'fixed price' of a procedure but option is greyed out. I am not using performance pack. I have attached a...
  • 10 me toos
  • 8 replies
  • Question
  • Answered
Photo of Steven Hen-Boisen - Vets4Pets Wakefield
How do you delete a batch number in Rx5
How do you delete a batch number in Rx5.  It used to be really easy, now with batch tracking it seems impossible.  I can set the value fo...
  • 5 me toos
  • 12 replies
  • Idea
Photo of Scott Tinson
Stock Transfers
I have mentioned this issue before but two years have passed with no change.  When transferring stock between clinics you can't transfer ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Declan Brincat
Online Portal Update
As part of the launch of the new HSVS website, we have a new Online Portal which will replace the RxWorks website Online Portal. All o...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Scott Tinson
Ordering Improvements
When ever I have to step in to do the ordering there are a number of things which really frustrate me and could be improved.1: Searching ...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Andrew Waugh
Dumb Terminals going offline
We had a hardware upgrade a couple of weeks ago and we have had three separate dumb terminals (NComputing TC02) go offline and nothing we...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Kate
Insurance manager set up
I have been given the run around trying to set up our insurance manager. I have signed up with Vet Envoy, but nobody at our support offic...
  • 1 me too
  • 0 replies
  • Problem
Photo of Angi
THANK YOU EMMA
A huge shout out to Emma, for helping me with a major stocktake problem.  We had been trying to sort the issue all day and no one seemed ...
  • 1 me too
  • 0 replies
  • Praise
Photo of Greg McIntyre
IDEXX Lab Items codes need to be updated.
When we first setup IDEXX integration we connected all of our in house IDEXX tests using the 'Lab Tests' button on the item screen. Since...
  • 4 me toos
  • 2 replies
  • Question
  • Answered