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Conversations

Recent Conversations
Conversations 1 - 20 of 4258
Photo of Charlotte Morrison
GDPR - Removing inactive client's data
I am preparing for the new GDPR in May 2018. I have run a query listing and found several thousand clients registered that we have not se...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Selena Acutt
Hide unused service headings in reports
Can we please change the reports so that the service heading filter can show actively used service headings only? I realise that we need ...
  • 3 me toos
  • 0 replies
  • Idea
Photo of Dr Michael (Jack) Nicolas - South Cranbourne Veterinary Surgery
Why wont item prices update when they are altered whilst adding a 'goods receipt'?
We have found recently the prices wont update when they are changed when being receipted. The products are set with markups so should upd...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of RxWorks
Automation of saving Written Prescriptions.
Is it possible to further automate the process of saving written prescriptions into a patient record or visit record? This would be simi...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Greg McIntyre
Client details on crystal reports
How do I get the client contact details I want on a patient Hx report? I set the report to show clients contact but it only puts one phon...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Will Gartrell
Automatic Logout not working
Our Workstation Inactivity Timeout Period is set to 4 minutes, but it's never logging anyone out. I think this started with our upgrade t...
  • 7 me toos
  • 16 replies
  • Problem
  • Acknowledged
Photo of RxWorks
Enhancement Request to add additional vital signs
We have had the following enhancement request: Can we possibly add to the vital sign measurements? IOP (intra ocular pressure) (unit...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Scott Tinson
Behaviour Indicators
The new Behaviour indicators are a great improvement.  I was wondering if it is at all possible to have any customisation of the indicato...
  • 10 me toos
  • 9 replies
  • Idea
Photo of Greg McIntyre
Managing clipboard clearing / deletion of entries
I would like to see an option when saving a visit to delete clipboard entries, so that for our clipboards that are not set to delete on n...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Helen McMillan
Multiple attachments
How do I attach more than one scanned document to a patients file at the same time? Currently you can only attach one file at a time, w...
  • 5 me toos
  • 7 replies
  • Idea
Photo of Will Gartrell
Automatically hide the ribbon
A hidden ribbon, which automatically appears when moused-over or clicked (as in Word) would allow greater use of screen real-estate - esp...
  • 2 me toos
  • 0 replies
  • Idea
Photo of James Perez-Christie
Revenue analysis for service ratio
Is there a way to run a revenue analysis for the periods where there is a service ratio set?
  • 2 me toos
  • 1 reply
  • Idea
Photo of Greg McIntyre
Add a new breed of sheep
Can you please add Australian White as a sheep breed. The add breed button is unresponsive in all my administration logins.
  • 1 me too
  • 1 reply
  • Idea
Photo of David Stephenson
Schedule Roster Clipboard Improvement
We have started setting up Schedule Roster Clipboard in RxWorks 5.3. We have a 10 vet staff with 4 different roster templates. Unfortuna...
  • 2 me toos
  • 2 replies
  • Idea
Photo of UQ Vets
(None) Cost Centre - Does not save on user profile
There are certain users we don't want to automatically assign a cost centre to - a good example is rotating interns who move between serv...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Digby Ambrose
Analysing indivudual vet charging habits
I would like to be able to analyse individual vets charging habits for consultations ( or visits, or surgery etc)  to determined the aver...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Declan Brincat
Phone Outage at Support Centre
This issue has been resolved. We are experiencing technical difficulties with our inbound phone calls. If you have an urgent matter to di...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Will Gartrell
Running on a Mac?
I would like to use an Apple MacBook as my office computer - replacing a problematic windows laptop, which itself replaced another proble...
  • 1 me too
  • 2 replies
  • Question
Photo of Matt Ray
Is it possible to have the patients weight visible on the estimate screen?
It would make estimates easier if the weight was obvious in the estimate screen, especially for estimating medications.
  • 4 me toos
  • 2 replies
  • Idea
Photo of nurse - Yanchep Vet Clinic
Importing credit notes
We would really like Rx Works to automatically import credit notes from our suppliers, eg: provet
  • 2 me toos
  • 0 replies
  • Idea