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Conversations

Recent Conversations
Conversations 1 - 20 of 4220
Photo of Clair Newton
Alternative Care plan providers
At the moment, only Animal Health Care is configured as a care plan provider where the setup of new patients on a care plan are automatic...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Andy Veitch
Monthly Care Plan Payments
Can we have an easier way to pay off monthly direct debit payments for care plans please? It is tedious going to each individual plan, se...
  • 2 me toos
  • 20 replies
  • Question
  • Answered
Photo of Maureen Geraghty
How can I add confidential info into a visit on RXW?
I want to be able to include information on things such as client finances or other relevant info in the visit on RXW. Having them alongs...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Suzi Williams
Edit a patient letter to email
I want to be able to edit a patient letter before emailing it.  Obviously if you select it and press email it goes straight away, but if ...
  • 2 me toos
  • 5 replies
  • Question
Photo of UQ Vets
User Access Listing Report
UQ VETS recently completed a review of RxWorks by an internal audit team.  A key commendation of the audit was simplifying the process t...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Elissa Roberts
Suspending Care plans
When a Care Plan has been placed under Suspension the green icon that is shown next to the Patient name on the Client screen still remain...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Suzi Williams
polling claim documents to claim reference number
We use polling for images, patient and visits, I'd like to be able to poll documents for claims too.  There is a claim reference for each...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Suzi Williams
Internal messaging
When internal messaging is open and we receive a new message, there is no way of seeing this new message unless you close and re-open mes...
  • 1 me too
  • 0 replies
  • Idea
Photo of Edna Todd
Ability to send emails to more than one referring vet in a patients screen
Hi, we sometimes have 1,2 or 3 referring practices who have been looking after a patient we are looking after.  I know we can add multipl...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Aidan O'Leary
Report For New Care Plans Created
We have been asked if it is possible to create a report to show all NEW patient care plans that have been created within a given time fra...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Greg McIntyre
Auto-Save before time-out.
Could we have an 'auto-save' function set up so that if the session times out and you have an open record it saves the record as incomple...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Greg McIntyre
Has anyone else noticed a power management POPUP lately?
The last few days we've been getting a popup message when starting a server session to do with an HP Power Manager. Is this something new...
  • 1 me too
  • 3 replies
  • Question
Photo of Scott Tinson
Emailing Grouped Reminders
It appears to me that if you have selected "Group Reminders on Patient" that when you do a reminder run a paper "grouped Reminder" is pro...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Kenny Tang
Print Date&time in drug label
how can i print out drug label with current printing date and time?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Will Gartrell
Merging Clients - a worry
When merging two clients, what happens to the duplicate data? Example: Client #1234 John and Tori Smith and Client #5678 Tori and John S...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Andy Phillips
Prompt payment discount
We are looking to introduce a prompt payment discount for clients who match certain conditions. We've set this up in Rx but on the invoic...
  • 2 me toos
  • 0 replies
  • Question
Photo of Anneke Kuipers - Molly & Max Veterinary Practice
view of email/phone number a message has been sent to in communication log
It would be great to be able to view of email/phone number a message has been sent to in communication log. I did read you could look it ...
  • 6 me toos
  • 1 reply
  • Idea
Photo of Will Gartrell
Change names of payment types
We recently streamlined the way we balance payments, and no longer differentiate between Credit Card transactions and EFTPOS (or debit ca...
  • 3 me toos
  • 0 replies
  • Idea
Photo of Cindy Schoell
appointment type
Recently our appointment type "day off" does not appear to be working on our machines. Any idea how I can fix this? Many Thanks
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Scott Tinson
Service Ratio On Individual Items
It would be very handy to be able to designate if an individual item could have a service ratio on or not on it. Our preanaesthetic blood...
  • 2 me toos
  • 2 replies
  • Idea