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Conversations

Recent Conversations
Conversations 1 - 20 of 4098
Photo of Peter Harris - Macarthur Vet Group
SMS sent from Query goes to clients who don't want them
When creating a query, via Reports F - Queries, Mail Merges & Listings, and electing to send an SMS to clients matching the query, the fo...
  • 1 me too
  • 4 replies
  • Idea
Photo of Digby Ambrose
different reminders periods for the same item
I have watched the stock control webinar and have attempted to follow the directions to set up different reminders periods  using procedu...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Paul May
Client feedback reminder
Is it possible to set up a reminder through the AMM for client feedback? We have a 24hr emergency centre as well as a general practice cl...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Angela
Checking vets have complete history notes.
Hello, I doubt I am the only practise that has this issue but maybe we are.  After a long busy day of consulting or surgery we have a few...
  • 7 me toos
  • 8 replies
  • Idea
Photo of RxHW - Ben
Client / Patient Address Label
Is it possible to have a non-Microsoft word option for printing address labels to a label printer when transferring between clipboards?  ...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Will Gartrell
Clarity of item pricing
When looking at the item screen, it is difficult to easily see what the client will actually pay. You need to check the fixed fee compone...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Belconnen Vets
Overdue Patient Reminder In Client Tab
In the client tab, underneath where it shows all the patients the client has, make visible either by a bell next to the patients name or ...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Adrian Smith
Update: How to protect your practice from ransomware
As you will no doubt be aware there have been several large-scale ransomware attacks on various organisations in various countries over t...
  • 5 me toos
  • 2 replies
  • Announcement
Photo of Paul May
HTML email templates for AMM
I can't see any way of doing it at the moment but it would be great to be able to send email reminders through AMM in an HTML format with...
  • 5 me toos
  • 10 replies
  • Question
  • Answered
Photo of Robbie Anderton
Images on email reminders from RX works
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Declan Brincat
Webinar Recording - Stock Management Made Easy
A new webinar is live on our website! This webinar covers the recommended configuration for easy stock control in your clinic. Please ...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Rob Page - Eureka Veterinary Hospital
Importing images from iphone not working
I am an iPhone user and have been using my iphone to capture images in cosults/surgery but have realised that images taken on the iPhone ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Will Gartrell
Automatic Logout not working
Our Workstation Inactivity Timeout Period is set to 4 minutes, but it's never logging anyone out. I think this started with our upgrade t...
  • 6 me toos
  • 11 replies
  • Problem
  • In Progress
Photo of Peter Harris - Macarthur Vet Group
Automating desexing reminders
I think I've read most of the posts on the forum about ways to generate desexing reminders, as well as other age-based reminders such as ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Sarah
Pre-booking friendly - Reminders
We would love for future RxWorks to be more "prebooked" friendly. I had an idea when booking in an appt there are some tick boxes underne...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Peter Harris - Macarthur Vet Group
Can you attach a vaccination reminder to a fee without generating an entry on the vaccination history?
I want to create a vaccination reminder every time a fee is charged, but the fee is not administering a vaccine, so I don't want to add a...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of Clair Newton
Reminder date reset too easily
Am I the only one that finds our staff manage to reset a reminder date too easily by mistake? If you click on the +Reminders on the ...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Greg McIntyre
Can't resolve unresolved images
I have started using the email attachment system for attaching images. When I try to resolve unresolved images the system tells me that I...
  • 1 me too
  • 8 replies
  • Problem
  • Solved
Photo of Paul May
Vaccination no longer updating Health Assessment HCI
Since our recent update to RxWorks version 5 our vaccinations no longer update the 'Health Assessment 1yr' Health Care Indicator.I have c...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of fiona
Multipack discount
For a multipack item, can there be a different 'singles' price compared with the whole pack. ie, the price would be pay for 5 and get the...
  • 2 me toos
  • 2 replies
  • Question
  • Answered