Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4189
Photo of Elizabeth Neale - Gambier Vets Pty Ltd
What is involved in setting up SMS vaccination reminders?
We would like to know how to set up SMS reminders for vaccinations and what it costs to do it. It appears that from the other posts cust...
  • 2 me toos
  • 6 replies
  • Question
  • Answered
Photo of Amy Cowell
My messages - Not red!
Hello! Does any one know why my "My messages" bar on the bottom right hand side is not flashing red or alerting me when I have new messag...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Declan Brincat
New Format Online Manual & Release Notes
We've refreshed the look of the Online Manual and Release Notes! Still at the same URL: https://www.rxworks.com/online-manual but *hopefu...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Scott Tinson
Memory usage by RxWorks
Do other users find that RxWorks.exe hogs more and more memory as the days goes on slowing everything down so you have to close down RxWo...
  • 1 me too
  • 0 replies
  • Question
Photo of Scott Tinson
Why can't the datawizards have the data sorted by item name
Having just moved back to RxWorks after being away for a few years I need to use the data wizards to bring my stock back to where i want ...
  • 4 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Toni
Has anyone had issues with care plan renewals
Some of our care plans are not renewing when they should, and some of these have disappeared completely... is anyone else having similar ...
  • 2 me toos
  • 2 replies
  • Question
Photo of Donna Peugniez - Ark Vet Centre Limited - Lockerbie
ALLOCATION PART PAYMENT - CHANGED RECENTLY!
There has been a change to way the system handles part payments recently and its not good. Causing us no end of problems. Whats happening...
  • 1 me too
  • 7 replies
  • Problem
  • Acknowledged
Photo of Will Gartrell
Automatic Logout not working
Our Workstation Inactivity Timeout Period is set to 4 minutes, but it's never logging anyone out. I think this started with our upgrade t...
  • 7 me toos
  • 15 replies
  • Problem
  • Acknowledged
Photo of Martin Goddard
Why does RxWorks not support a supermarket style till receipt?
Many clients do not want an A4 invoice as they feel it is ecologically unfriendly to waste paper. They would prefer a till receipt like t...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Michael Damico
Searching for a visit from a single clinic or clinic group and Transactions for a single clinic
It would be great if you could select a clinic or clinic group when doing a search for a visit.  In smaller practices the search visit wo...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Chris Willis
Editing Contact Details
I have noticed that whenever you edit client phone contacts etc, rxworks automatically populates the home number tab with a 0 in anticipa...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Declan Brincat
RxWorks 5.3 has arrived
We're please to announce the release of RxWorks version 5.3. The new RxWorks release brings a focus on speeding up common tasks & making ...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Declan Brincat
Email Exchange Outage at Henry Schein Veterinary Solutions
Update: Issue has been resolved.  Due to a network outage around one of our data centres, we are currently unable to send or receive ema...
  • 1 me too
  • 0 replies
  • Announcement
Photo of UQ Vets
New Policy - Cannot create new visit
We rely on the 'User cannot complete visit' policy to restrict students form accidentally closing visits in the software when saving thei...
  • 1 me too
  • 1 reply
  • Idea
Photo of Ryan Tovey
Request for an Item Name/Item Printed Name merge field
We have received a request to have a Word Merge Field for both Item Name and Item Printed Name for handouts when they are attached to a f...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Adam Mzouri
Is there a way to change the font on drug labels?
Can we change the text of the font to bold, Italic, underlined or into a different colour? So that text stands out on drug labels.
  • 9 me toos
  • 6 replies
  • Idea
Photo of Adrienne Ball
Bundle Default Transaction Type
If charging out procedures through a bundle it does not apply a default transaction type, yet if procedures are charged alone it will app...
  • 12 me toos
  • 1 reply
  • Idea
Photo of Scott Tinson
Separate Email page styles
It would be handy to be able to have page styles specifically for emails. My understanding is now if you use preprinted letterhead you ne...
  • 3 me toos
  • 4 replies
  • Idea
Photo of Clair Newton
"Has no email address" box on client registration page
Am I the only one that is irritated by the "Has no email address" box on the client registration page? First of all I'm first of all...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Greg McIntyre
The 'Manual' tab doesn't work
The manual tab on support from inside RxWorks comes up with an error message and won't dusplay the manual
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged