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Conversations

Recent Conversations
Conversations 1 - 20 of 4275
Photo of Will Gartrell
Automatic Logout not working
Our Workstation Inactivity Timeout Period is set to 4 minutes, but it's never logging anyone out. I think this started with our upgrade t...
  • 7 me toos
  • 18 replies
  • Problem
  • Acknowledged
Photo of Peter Harris - Macarthur Vet Group
Optional display of patient notes
Similar to the new check-box in Client notes that allows you to control whether to "[ ] Always display these notes" could we have somethi...
  • 3 me toos
  • 4 replies
  • Idea
Photo of Ella Massy-Greene
Enable Google Drive and G-suite for RxWorks
We use G suite which includes docs, sheets and slides and Google Drive for our practice communications and quite a lot of our internal do...
  • 2 me toos
  • 0 replies
  • Idea
Photo of RxWorks
Can I email directly out of RxWorks if I am using the Google Apps business suite?
If I am using Google for organisations or business suite how can I send email directly from the RxWorks program?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Lucy Lawson - Avonvale Veterinary Practice Ltd
Client contact preferences
RxWorks can you please help me sort an issue with our use of Rx Works. We would like to make further use of our practice software for com...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of David Bentley BVSc CertSAD MRCVS - Bell, Brown & Bentley Veterin
Frustrated getting staff to update client contact details- there has to be a better way!
I have been banging on until I'm blue in the face, about getting our client contact details checked and updated so that landline, mobile ...
  • 18 me toos
  • 8 replies
  • Idea
Photo of Ella Massy-Greene
Button for sensitive data in patient histories for GDPR compliance
It would be great if there was a button in the patient history (eg. next to vitals) where a vet could indicate that there was sensitive d...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Charlotte Morrison
GDPR - Removing inactive client's data
I am preparing for the new GDPR in May 2018. I have run a query listing and found several thousand clients registered that we have not se...
  • 2 me toos
  • 9 replies
  • Question
  • Answered
Photo of Jamie McBride
Phone line issues at UK Support Centre
Our UK office is currently experiencing technical difficulties with inbound calls.  In the first instance, please direct any and all enq...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Jenny
Problems getting through on phone
Recently there has been a long wait for the phone to be answered, over 5 minutes yesterday and 4+ this morning before being connected to ...
  • 1 me too
  • 0 replies
  • Question
Photo of James Perez-Christie
Extra fields for suppliers
Would it be possible to have extra fields added to suppliers? Where we could add in ABN and internal supplier codes?
  • 1 me too
  • 0 replies
  • Idea
Photo of Clair Newton
Emailing clients under Legitimate interest Rules
With the new GDPR rules, I understand that we are still allowed to contact clients under "legitimate interest" rules if we are telling th...
  • 1 me too
  • 1 reply
  • Question
Photo of Kenny Tang
Editing History when click to specified position
First, i scroll down to the bottom. When i right click the history at last row, it navigates to the somewhere of the history. I am not su...
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of enquiries
UK Service Closure
As reported - we currently have a problem on a terminal which is preventing visit creation on a consulting room terminal.After receiving ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Sam Sorensen
AMM rules - global time setting
Currently there is a global time setting for AMM to be sent. We would like each rule to have a different time able to be set or example a...
  • 1 me too
  • 0 replies
  • Idea
Photo of RxWorks
Does RxWorks integrate with an accounting system?
Does RxWorks integrate with QuickBooks?
  • 12 me toos
  • 5 replies
  • Idea
Photo of Stephanie
Send scripts to counter sale
We would like to be able to use the Prescription manger screen and then send to a countersale. Currently you can only Trasnfer to a consu...
  • 1 me too
  • 0 replies
  • Idea
Photo of Mark Picton
Larger lock screen
Hi,Is it possible to have a larger lock screen to cover as much of the screen as possible please - GDPR motivation!Thanks
  • 1 me too
  • 0 replies
  • Idea
Photo of Stephanie
Event manager email - poorly designed
Events manager sent an email to all our clients with no subject and a message that said Ëvents notification - Osteoarthritis month". This...
  • 1 me too
  • 0 replies
  • Idea
Photo of Brian Munro
What happens when I tick the box for keep track of batch on hand details and what happens if this box is this box is not ticked
Batch on hand detailsWhat happens when I tick the box for keep track of batch on hand details and what happens if this box is this box is...
  • 1 me too
  • 1 reply
  • Question
  • Answered